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Elevate USA is focused on the needs of our clients. We offer professional training sessions that cover all topics encountered in modern corporate, non-profit, and government work environments. Classes are tailored to meet the needs of your organization. Everything from length (half-day, full-day, multi-day), content, focus, audience competency level (executive, supervisor, staff), and desired outcomes can be customized by our instructional designers. To customize a training session, contact us.

Administrative Skills

Core Competencies:
  • How to Be a Great Assistant
  • Techniques of the Great Administrative Professionals (I)
  • Techniques of the Great Administrative Professionals (II)
  • Business Protocol and Etiquette
  • International Business Protocol
  • Business Planning Workshop
  • Financials Made Easy
  • Financials for Non-Financial People
  • The Secrets to Financial Success
  • First Impressions — The Receptionist
  • Develop Effective Surveys & Questionnaires
  • Effective Meetings
  • Plan a Master Event
  • Dress For Success
  • Managing Your Manager
  • Sales & Use Tax
For more information, contact us today! (646) 415-8713

Communication Skills

Core Competencies:
  • Interpersonal Skills
  • Excellent Customer Service
  • Satisfaction Guaranteed Customer Service (2 day)
  • Memory Power
  • Six Secrets to Thinking On Your Feet
  • Dealing With Difficult People
  • Dealing With a Difficult Workforce
  • Communicating with Tact & Professionalism
  • Skillful Listening
  • Communication Skills for Women
  • Generations in the Workforce
  • Emotional Intelligence (2 day)
  • Crucial Conversations (2 day)
  • How to Communicate & Collaborate on a Team
  • Terrific Telephone Skills
For more information, contact us today! (646) 415-8713

Conflict & Stress Management

Core Competencies:
  • Remain Stress Free & Healthy
  • Stress and How It Affects Your Health
  • Work is the CureTM (ask about our six month health program)
  • Managing Emotions Under Pressure
  • Anger Management
  • Conflict Management & Resolution
  • Dealing with Criticism & Discipline
  • Optimism in the Workplace
For more information, contact us today! (646) 415-8713

HR Law

Core Competencies:
  • HIPPA
  • Safety, OSHA & Workers’ Comp
  • HR Law
  • Sexual Harassment: Promoting Respect in the Workplace
  • Ethics in the Workplace
  • Personnel Law for Managers
  • Smart Hiring Skills: Recruiting
  • Interviewing & Hiring the RIGHT People
  • How to Legally Terminate Employees with Attitude Problems
  • FMLA – The Family Medical Leave Act
  • Reasonable Accommodation with ADA
  • Human Resources Management
  • Substance Abuse Training for DOT
  • EEO
For more information, contact us today! (646) 415-8713

Presentation Skills

Core Competencies:
  • Speak with Clarity & Confidence
  • Become a Master Public Speaker I
  • Become a Master Public Speaker (Advanced) II
  • Presentation Skills I
  • Presentation Skills II
  • The Art of Self Promotion
  • Briefing Strategies
For more information, contact us today! (646) 415-8713

Sales Skills

Core Competencies:
  • The Art of Self Promotion
  • Seven Phone Calls Networking
  • Networking 101
  • Breaking Through to Tangible Goals
  • It’s a Small World—Advanced Networking Skills
  • Closing the Sale
  • ABC: Always Be Closing
  • Elevator Speeches that Work
  • Working the Room
  • Jump Start Your Business
  • Generating & Qualifying Internet Leads
  • Social Media Marketing
For more information, contact us today! (646) 415-8713

Time Management

Core Competencies:
  • 10 Golden Rules of Time Management
  • Managing Multiple Priorities
  • Multiple Projects & Tight Deadlines
For more information, contact us today! (646) 415-8713

Change Management

Core Competencies:
  • John Kotter’s 8 Steps “To Do” Change
  • Change Management
  • Change Anything
  • Just Jump—Innovation
  • Innovation—Everybody’s Business
  • Teleworking
For more information, contact us today! (646) 415-8713

Computer Skills

Core Competencies:
  • Computer Accessibility
  • Microsoft Office Suite Overview
  • Microsoft Access (I-III)
  • Microsoft Excel (I-III)
  • Microsoft Outlook
  • Microsoft Power Point
  • Microsoft Word (I-II)
  • Sharepoint (I-III)
  • Search Engine Optimization
  • Adobe Creative Suite Overview
  • Adobe Photoshop
  • Adobe Dreamweaver
  • Adobe Flash
  • Adobe InDesign
  • Adobe Illustrator
For more information, contact us today! (646) 415-8713

Diversity

Core Competencies:
  • Promoting Respect in the Workplace
  • Working in a Multi-Cultural Workplace
  • Diversity in the Workplace
  • Generational Blending in the Workforce
  • Sexual Harassment Training for Employees
  • Sexual Harassment Training for Managers
For more information, contact us today! (646) 415-8713

Leadership Skills

Core Competencies:
  • Mentor Match I&II
  • DISC Behavior Profile
  • Creative Leadership for Managers
  • Team Building & Coaching
  • Techniques to Become an Excellent Mentor
  • Teambuilding, Mentoring, & Coaching
  • Leading When Not In Charge
  • Effective Teams
  • Crucial Accountability (2 day)
  • Influencer (2 day)
  • Thought Patterns for High Performance (2 day)
  • John Maxwell Leadership Training
  • Developing Your Employees
For more information, contact us today! (646) 415-8713

Project Management

Core Competencies:
  • Root Cause Analysis & Problem Solving
  • Critical Thinking & Creative Problem Solving
  • Process Improvement (2-3 days)
  • Basic Tools for Process Improvement
  • Facilitation Skills (2 days)
  • Project Management Leadership (2 days)
  • Project Management I
  • Project Management II (2 days)
  • Project Management III (2 days)
  • Facilities Management
  • EVMS
For more information, contact us today! (646) 415-8713

Supervisory Skills

Core Competencies:
  • Criticism & Discipline for Managers & Supervisors
  • Train the Trainer I
  • Train the Trainer II
  • Unacceptable Employee Behavior
  • 10 Essential Skills for Today’s New Supervisor
  • Be the Best Supervisor
  • Transitioning from Staff to Supervisor
  • Essential Skills for First Time Supervisors
  • Successful Performance Management
  • Performance Management, Coaching, and Discipline
  • Interviewing Sills
  • Coaching Skills for Managers & Supervisors
For more information, contact us today! (646) 415-8713

Writing Skills

Core Competencies:
  • Effective Business Writing, Grammar & Proofreading (2 days)
  • Grammar & Proofreading The Fun Way
  • Writing for the Marketplace
  • Technical Writing
  • Business Writing & Mistake Free Grammar (2 day)
  • Contemporary Email
  • The Importance of Elevator Speeches
  • Reader-Centric Writing
  • Plain Language
For more information, contact us today! (646) 415-8713

Let’s Get Started

  • (646) 415-8713
  • info@elevate4success.com