Kyle McCloud

Kyle McCloud
Trainer Specialties
Communication Skills, Conflict & Stress Management, Presentation Skills, Computer Skills, Mental Health First Aid
Trainer Background

With over 20 years of experience as a professional trainer, Kyle is an ideal liaison between Elevate BDG and our clients.  Kyle is currently the COO of Elevate Business Development Group and he has worked as an account manager, consultant, and led training programs for the federal, state, and local government, as well as private industry and non-profits since 2008. Kyle has been the Project Manager for tailored programs with the USMC, NAVSEA, USACE, the Pennsylvania Department of the Auditor General, PennDOT, World Wildlife Fund, and more. These programs represent thousands of training and consulting hours and recipients. He is an expert in needs assessment, coordination, scheduling, and solutions specialties. As a trainer, he specialized in communications, leadership, customer service, supervisory and management theory, and team building instruction. He has educated thousands of professionals in a broad spectrum of knowledge using gamification techniques and a disarming personality that commands engagement. He was a primary instructor and solutions specialist for large programs such as teaching customer service, business skills, and Title 31 regulations to all new driver taxi and limousine hires in the District of Columbia. Before joining Elevate, Kyle worked for several consulting and computer instruction companies, such as New Horizons Computer Learning Center and Uncommon Results, where he led one-on-one and group sessions in various training topics including Critical Thinking & Problem Solving, various computer programs, and Leading When Not In Charge. In 2008, Kyle founded Higher Heights Consulting where he lead workforce training and consulting sessions for students of all ages and educates groups of working professionals about their potential for better communication and leadership within the workforce. Kyle has also played an important role in youth mentoring in Atlanta and Cincinnati where he assisted in the production of residential self-development courses for troubled youth in conjunction with Youth Opportunities United and Youth Experiencing Success. Kyle prides himself on understanding client needs, assessing the potential of proposed solutions, and coordinating an effective strategic framework for remedies implementation. He is committed to finding the right solution to any workforce challenge, using his deep industry knowledge, experience, and intuitive personality.