Diversity and Inclusion Awareness

• Define what culture is and how it shapes the workplace
• Identify how stereotypes shape our perception
• Define diversity and what its related terms mean
• Build awareness to understand what unconscious bias is and why it matters
• Understand the impact of unconscious bias at work and the impact it has on your decision making

Navigating Difficult Conversations

• Identify when and how a conversation turns difficult
• Create an effective dialogue between you and your colleagues
• Manage sensitive topics with ease and diplomacy
• Create a safe environment that promotes conversation to reduce conflict
• Reset difficult conversations

How to Implement Diversity and Inclusion

• Develop useful cross-cultural attitudes
• Communicate effectively across cultures
• Effectively deal with employees from different cultures
• Help teams overcome cross-cultural and virtual barriers
• Promote acceptance and awareness in your organization to help create a multicultural environment
• Develop skills to help you recognize and take action to manage bias

RECOMMENDED EMPLOYEE DIVERSITY AND INCLUSION TRAINING

 Objectives:

Help employees understand the importance and the impact of working in a diverse and inclusive environment.

Four (4) one-hour training sessions on the following topics:

• Session 1: Microaggressions
• Session 2: Unconscious Bias/Diversity Awareness
• Session 3: How to Have Conversations about Race and Diversity in the Workplace
• Session 4: Race Related Conflict Resolution

Ten (10) one-hour facilitated discussions about diversity, equity, inclusion, and race

Objectives:

• Gain working knowledge of primary and secondary dimensions of diversity and how they influence people’s values, self-image, and expectations
• Address personal biases by understanding various types of bias, their sources, and strategies to overcome bias

Five Phase Work Plan

PHASE 1 – Kick-Off – Elevate will work with you to help determine an Advisory Council consisting of a diverse group of your organization’s top-level employees

PHASE 2 – Charter Development/Fact-Finding Using Elevate’s 6-step proven process, ENGAGE, we will review current policies & obtain a better understanding of the Advisory Councils Priorities & create a DEI plan that aligns with your organization’s mission.

PHASE 3 – DEIA Plan Development Create a DEIA plan aligned with the Advisory Council’s strategic plan to include: Newly created and/or modified existing hiring practices, government policies, procedures, community engagement, and ongoing staff training.

PHASE 4 – Staff Training Delivery – Develop an organizational training program with recommended trainings for both leaders, managers, & supervisors, and another for employees.

PHASE 5 – Quality Assurance Plan Every three (3) months after completing and implementing the Advisory Council’s DEIA Plan, Elevate will use fourteen (14) diversity and inclusion metrics to diagnose risk areas and opportunities, track the progress of initiatives, and calculate the Advisory Council’s return on investment.

Materials

• Participant workbook
• Presenter slides and outlines
• Case Studies and Media as appropriate
• Role-play scenarios
• Post-training assessment

Room Requirements

• Internet access for the presenter
• Screen
• Projector (if not ceiling mounted then a table or cart will need to be provided)
• Training room must be able to comfortable accommodate the number of participants plus
  room to move around for various activities)
• Rounds or pods, small table for presenter’s materials, chairs for all participants
• One Flip chart and easel for each round table (for small group work) and markers

Additional Requirements

• Elevate will choose training facilitators whose background and expertise will support
  the subject matter and goals of the client
• Instructors will use a variety of instructional methods including lecture,
  group projects, discussion, and role play
• Participants are expected to be actively engaged in the learning process