Audrey Halpern

Audrey Halpern is a skilled trainer and executive coach with a gift for engaging participants and simplifying complex concepts. For more than two decades, she has created and delivered communication skills courses, sales training programs, customer service workshops, and other employee development initiatives. Her philosophy centers on two questions: How can I improve things around me, and how can I assist people in becoming more self-aware using emotional intelligence? She has worked with both global and US-based clients to retool and re-skill staff at all levels. Prior to working with Elevate, Audrey began her career at the Solomon R. Guggenheim Museum. There, she led tours and worked on the development team in the business office where she learned the art of cold calling and basic sales. Eager to leverage her experience and love of art, she worked for various galleries educating collectors and helping them choose pieces to purchase. Audrey held several roles in the publishing field: selling advertising for The New York Times, establishing the classified advertising program for The Hollywood Reporter, and working on the launch team for the Los Angeles Times Magazine. Following those roles, Audrey transitioned again and took on a training and sales position for Tiffany and Co. That experience positioned her to lead the training function for a large call center. There, she worked with clients such as Federal Express, AT&T, and several national banks. Audrey has held the roles of training manager for Newsday and Director of training for Optimum Lightpath. At Elevate, she is a key member who delivers training that enhances customer experience, generates productivity to affect bottom-line results, promotes retention and effective on-boarding, builds employee engagement, and eliminates silos.