In this seminar, you will:

• Define what culture is and how it shapes the workplace
• Identify how stereotypes shape our perception
• Define diversity and what it related terms mean
• Build awareness to understand what unconscious bias is and why it matters
• Understand the impact of unconscious bias at work and the impact it has on your decision making
• Develop useful cross-cultural attitudes

• Communicate effectively across cultures
• Effectively manage employees from different cultures
• Help teams overcome cross-cultural and virtual barriers
• Promote acceptance and awareness in your organization to help create a multicultural environment
• Develop skills to help you recognize and take action to manage bias
• Create a goal-setting plan to work toward becoming more inclusive by managing your unconscious bias

Day 1: Understanding the Effect of Unconscious Bias

Your staff will uncover unconscious bias and become aware of their own personal barriers to communicate and interact effectively with co-workers whose background, culture, or personality may be different than their own. The result is a more harmonious and enjoyable work environment for all

Day 2: Mitigating Unconscious Bias for Leaders

Understanding and mitigating the impact of unconscious bias is a crucial 21st-century global leadership skill. With awareness of unconscious bias and actionable steps to manage it, you will be able to make the best decisions for your organization, your colleagues, and your team. Managing unconscious bias is a vital step in building workplaces that are innovative, dynamic, and inclusive. In this training, through research-based assessments and exercises, you will move from awareness to action, learning how to interrupt bias and leverage the full potential of diverse teams and colleagues in your workplace.

Module 1 – The What, the How, and the Why Unconscious Bias

• Defining Unconscious Bias
• A few characteristics of Unconscious Bias
• Unconscious Biases predict behavior in the real world
• Why you can not afford to live with implicit biases

Module 2 – The Brains Role in Unconscious Bias

• You are not biased, your brain is!
• The Amygdala
• The Hippocampus
• The Left Frontal Lobe and Frontal Cortex
• Mindbugs
• Social Identity Theory

Module 3 – Types of Biases

• Cognitive Biases
• 14 Common Biases
  • Affinity Bias – how to avoid it
  • Confirmation Bias – – how to avoid it
  • Attribution Bias – how to avoid it
  • Conformity Bias – how to avoid it
  • The Halo Effect – how to avoid it
  • The Horns Effect – how to avoid it
  • Contrast Effect – how to avoid it
  • Gender Bias – how to avoid it
  • Ageism – how to avoid it
  • Name Bias – how to avoid it
  • Beauty Bias – how to avoid it
  • Height Bias – how to avoid it
  • Anchoring Bias – how to avoid it
  • Bandwagon Bias – how to avoid it
• Other Contradictions
• 7 tips to overcome biases

Module 4 – Mindful Inclusion

• 6 proven strategies for managing Implicit Bias
  • Slow Down
  • Perspective Talking
  • Ask yourself
  • Cultural Intelligence
  • Exemplars
  • Expand
• Personal Action Plan

Materials

• Participant workbook
• Presenter slides and outlines
• Case Studies and Media as appropriate
• Role play scenarios
• Post training assessment

Room Requirements

• Internet access for presenter
• Screen
• Projector (if not ceiling mounted then a table or cart will need to be provided)
• Training room must be able to comfortable accommodate the number of participants plus
  room to move around for various activities)
• Rounds or pods, small table for presenter’s materials, chairs for all participants
• One Flip chart and easel for each round table (for small group work) and markers

Additional Requirements

• Elevate will choose training facilitators whose background and expertise will support
  the subject matter and goals of the client
• Instructors will use a variety of instructional methods including lecture,
  group projects, discussion, and role play
• Participants are expected to be actively engaged in the learning process